San Antonio officials said resident feedback played a major role in shaping a new strategy that'll be released this spring.

Cities have never been more focused on data, and they're using new approaches — from data academies to project-based learning — to ramp up their efforts.

The city adopted a new data governance model in an effort to establish clear, long-term data-sharing and use policies throughout the city.

Winners of the 2020 LocalSmart awards for IT projects say the pandemic accelerated some efforts, and leaned on the success of others already underway.

San Antonio's CivTechSA will host two pitch competitions for K-12 students and college students this year to expand the city's technology workforce.

New software from Granicus helps state and local agencies measure the efficacy of digital campaigns that encourage residents to take the COVID-19 vaccine.

Local IT leaders who won 2020 LocalSmart Awards said the pandemic proved the importance of the work IT offices had been emphasizing for the last decade.

The health crisis has forced city officials to completely rethink they connect to their constituents, and to start experimenting with new engagement strategies.

Officials said approaching the digital divide through racial and socioeconomic lenses enables more meaningful and efficient uses of city resources.

Creative partnerships with local startups allow some city innovation offices to fund new pilot projects when they're short on cash.