Tags Artificial Intelligence (AI)
Looking beyond process automation at government agencies
How content services platforms improve citizen services and increase employee productivity for federal and state governments.
New Jersey touts 'first' innovation training platform for state government
The Innovation Skills Accelerator will put state workers through a 10-course program to prepare them for deeper in-person training around topics including AI and blockchain.
Arkansas' CTO 'excited' about AI potential
The state already has a chatbot, but Arkansas CTO Yessica Jones says she wants to expand it and consider additional chatbots going forward.
Government CIOs focusing more on analytics — those who aren't will 'fall behind'
New survey data from research firm Gartner shows that AI and machine learning are also ranked among the top technologies set to transform organizations.
Hybrid cloud is the future for Illinois as it modernizes IT
Technology officials from Illinois state agencies tell StateScoop in a video interview how hybrid cloud, artificial intelligence and more will transform IT.
Kentucky eyes AI to slash thousands of service desk requests
As Chuck Grindle enters his second year as Kentucky's CIO, he's setting a baseline for AI, procurement reform and more work with data.
AI will be the most influential technology in coming years, say state IT chiefs
Chatbots, voice assistants and machine learning will continue to grow as ways governments deliver services, according to a survey of state government technology officials.
State financial agencies say they're falling behind on process automation technologies
Even though they have funding, a growing number of leaders say they're dissatisfied with their agencies' ability to keep pace with new trends.
AI helped Vermont state government find its technology contracts
Leaders asked their employees for help and one came through with a neural network that saved everyone a lot of time.