By leveraging artificial intelligence tools, agencies can seamlessly provide information and improve the customer experience.

The state, which previously offered robotic process automation as a service to its agencies, plans a similar approach with artificial intelligence.

The 116-page document attempts to create a plan for how city agencies can better embrace the use of artificial intelligence and machine learning.

Miami will test AI-powered cameras in its municipally owned dumpsters over the next two months in hopes of reducing carbon emissions.

Artificial intelligence holds promise for cybersecurity, but there are reasons not to rush it, North Carolina Chief Risk Officer Maria Thompson said during an AI Week event.

Cities are experimenting with AI's place in government far more than any national or international body, an NYU researcher said during an AI Week panel.

A commission formed after the founder of a tech vendor was discovered to have ties to white nationalism made 12 proposals to reduce bias in state technology.

The new center will help state agencies incorporate AI into their long-term plans, following the success of a similar strategy to encourage cloud adoption.

The county's transit authority signed up an analytics firm after the pandemic hit to track effects of its COVID-19 response measures.