Artificial Intelligence (AI)
What's next for state and local government IT in 2020?
StateScoop and NASCIO look ahead to the issues expected to affect CIOs most in 2020, from election security to robotic process automation.
The cloud simplifies, improves automation, says Virginia’s CISO
Adding cloud services to an organization’s technology environment may add complexity, but it also simplifies some tasks, says Virginia CISO Mike Watson.
AI can transform state workforce, says Washington state CIO
State CIO Jim Weaver says he’s using emerging technologies to pull more employees away from operational components of the state’s businesses.
Looking beyond process automation at government agencies
How content services platforms improve citizen services and increase employee productivity for federal and state governments.
New Jersey touts 'first' innovation training platform for state government
The Innovation Skills Accelerator will put state workers through a 10-course program to prepare them for deeper in-person training around topics including AI and blockchain.
Arkansas' CTO 'excited' about AI potential
The state already has a chatbot, but Arkansas CTO Yessica Jones says she wants to expand it and consider additional chatbots going forward.
Government CIOs focusing more on analytics — those who aren't will 'fall behind'
New survey data from research firm Gartner shows that AI and machine learning are also ranked among the top technologies set to transform organizations.
Hybrid cloud is the future for Illinois as it modernizes IT
Technology officials from Illinois state agencies tell StateScoop in a video interview how hybrid cloud, artificial intelligence and more will transform IT.
Kentucky eyes AI to slash thousands of service desk requests
As Chuck Grindle enters his second year as Kentucky's CIO, he's setting a baseline for AI, procurement reform and more work with data.