What's next for state and local government IT in 2020?

StateScoop and NASCIO look ahead to the issues expected to affect CIOs most in 2020, from election security to robotic process automation.

Statescoop Radio

Great user experience starts with understanding customers, says Colorado CIO

by • 1 week ago

Long before anyone consumes a service or downloads an app, government needs to understand what people want and need, says Colorado CIO Theresa Szczurek.

For a 'golden' user experience, digital services need GIS

by • 1 week ago

NSGIC President Karen Rogers says GIS is not only essential for user experience, but it pervades nearly all data government touches.

Local IT leaders emphasize mission, service delivery

by • 2 weeks ago

Winners of the Local IT Leader of the Year LocalSmart award say serving their communities is what drives them to serve.

What's next for state and local government IT in 2020?

by • 3 weeks ago

StateScoop and NASCIO look ahead to the issues expected to affect CIOs most in 2020, from election security to robotic process automation.

States centralizing IT must demonstrate value, CIOs say

by • 1 month ago

The call to centralize IT services often comes from the top, but cooperation with agencies takes communication, CIOs say on the Priorities podcast.

For state and local government, 2019 was the year of ransomware

by • 2 months ago

Through all the year brought, NASCIO's Doug Robinson and Cloudera's Henry Sowell show it was the escalating cyberattacks that captured government's attention.

Washington, Pennsylvania consider blockchain for identity management

by • 3 months ago

At the intersection of cybersecurity and citizen experience, IAM could be improved by blockchain, said two top technology officials.

LocalSmart county winners focus on transformative services

by • 3 months ago

The winners of the GoldenGov: County Executive of the Year LocalSmart Awards say they emphasized efficiency in their tech leadership.

How to adapt to changing customer expectations

by • 4 months ago

The L.A. Metro built an engagement layer into their regional transit card’s backend system that opened up new service options in a dynamic environment.

Impact your teams functionality

by • 4 months ago

Live from Washington D.C.'s Office of Unified Communications, we discuss the results and impact the team has seen after re-platforming 311 on the cloud.

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