Long before anyone consumes a service or downloads an app, government needs to understand what people want and need, says Colorado CIO Theresa Szczurek.
NSGIC President Karen Rogers says GIS is not only essential for user experience, but it pervades nearly all data government touches.
Winners of the Local IT Leader of the Year LocalSmart award say serving their communities is what drives them to serve.
StateScoop and NASCIO look ahead to the issues expected to affect CIOs most in 2020, from election security to robotic process automation.
The call to centralize IT services often comes from the top, but cooperation with agencies takes communication, CIOs say on the Priorities podcast.
Through all the year brought, NASCIO's Doug Robinson and Cloudera's Henry Sowell show it was the escalating cyberattacks that captured government's attention.
At the intersection of cybersecurity and citizen experience, IAM could be improved by blockchain, said two top technology officials.
The winners of the GoldenGov: County Executive of the Year LocalSmart Awards say they emphasized efficiency in their tech leadership.
The L.A. Metro built an engagement layer into their regional transit card’s backend system that opened up new service options in a dynamic environment.