Texas and New Jersey IT leaders praise benefits of RPA
State IT officials share strategies for deploying process automation tools and the gains they’re achieving using RPA to improve service delivery.
Air Force Deputy CIO on building a future-ready force
Lauren Knausenberger says that the Air Force is leveraging the current crisis to push forward important technology changes to improve remote work and AI tools.
Los Angeles’ CIO says city’s success depends on digital investments
Los Angeles’ CIO says COVID-19 is pushing government to streamline processes and invest in digital services. A future-ready government requires agility to thrive.
Agency CIO on why scalability matters during a crisis
USPTO's CIO says today’s crisis showed the need for scalable services. To respond effectively to future events agencies need to review their service contracts.