Francisco Salguero discusses AI, virtual desktop infrastructure and crisis plans that give the FCC’s IT team the ability to meet critical mission needs.

Illinois’ Department of Innovation and Technology acting assistant secretary on answering citizen questions with chatbots and virtual agents.

Rob Sheldon, head of technology strategy for public sector at CrowdStrike, says everyone has a role to play in safeguarding the nation's election systems.

The need for actionable intelligence requires broad collaboration on election security, said New Jersey Chief Information Security Officer Michael Geraghty.

Defense Innovation Unit director Mike Madsen shares how prototype contracts with commercial vendors can help the DOD speed up AI and ML adoption.

"It is not inside our walls anymore," Joseph Daniels, the chief information officer for the Illinois State Treasurer's office, said of cybersecurity in the pandemic age.

New requirements for surveillance tools and body-camera footage in NYC, new digital tools for COVID-19 response in Virginia and a marriage of ransomware and unemployment fraud represent some of the highlights from this week's top government IT news.

While some employees were ready to work from home, large-scale telework efforts were not in the plans for Delaware’s tech agency. Coronavirus changed that.

This week elevated discussions on the support state and local government IT offices will need to serve constituents throughout the pandemic and beyond. California, Idaho and the CIty of Los Angeles, meanwhile, announced new hires in key IT roles.

Chief information officers find themselves more relevant than ever, yet more than half in a recent survey said they expect their budgets to get cut this year. Meanwhile, Toronto's smart neighborhood project loses its developer.