Josh Marcuse reflects on the prospects of virtualization beyond enabling online meetings. How about diversifying the talent pool or eliminating wait times for citizen services?

Lauren Knausenberger says that the Air Force is leveraging the current crisis to push forward important technology changes to improve remote work and AI tools.

Los Angeles’ CIO says COVID-19 is pushing government to streamline processes and invest in digital services. A future-ready government requires agility to thrive.

USPTO's CIO says today’s crisis showed the need for scalable services. To respond effectively to future events agencies need to review their service contracts.

NOAA Fisheries’ Roy Varghese discusses how integrating modern technologies like AI, ML, data science to the lines of business helps build agility to meet crisis.

The Army Futures Command is moving data to cloud to improve AI implementation and supports its response to national crisis, says Brig. Gen. Matt Easley.

Google Cloud’s Shannon Sullivan shares technology trends that are contributing to improved service delivery, including AI, open standards and zero-trust security.

Francisco Salguero discusses AI, virtual desktop infrastructure and crisis plans that give the FCC’s IT team the ability to meet critical mission needs.

Illinois’ Department of Innovation and Technology acting assistant secretary on answering citizen questions with chatbots and virtual agents.

Rob Sheldon, head of technology strategy for public sector at CrowdStrike, says everyone has a role to play in safeguarding the nation's election systems.