The pandemic raised the need to improve digital services. With strategic cloud investments these interactions can be intelligent, intuitive and secure, says James Collins.

Michigan’s CIO Brom Stibitz attributes the state’s success to move remote is due to their centralized IT shop and key cloud investments on email and collaboration tools.

Microsoft’s Chris Bunio discusses how public schools and higher education organizations are using automation, AI and cloud tools to scale learning environments.

Sam Segran shares cloud strategies to help schools improve security, data access and remote learning to ensure student success during the pandemic.

Arizona’s Doug Lange shares how the state’s strategy to invest in cloud-based technology helped them save millions in cost avoidance and infrastructure savings.

New Jersey’s Christopher Rein says the pandemic was a force multiplier for leadership to invest in cloud and data programs which significantly improve service delivery.

Virginia CIO Nelson Moe says the state’s leaders are looking at the long-term impact of their technology investments and the future of work.

Ohio CIO Ervan Rodgers discusses how their modern approach to cloud allowed programs to push out key collaboration and AI-enabled tools quickly and meet citizen needs.

Pennsylvania’s CIO, John MacMillan shares how the state is investing in cloud-based services for more secure and services amid the pandemic.

Maryland’s secretary of IT, Michael Leahy shares how the pandemic ramped up the state’s plans to simplify services on a secure, one-stop platform.