Upgrading to a modern CRM solution will bring mobility, analytics and standardization across agencies, says state CIO John Quinn.
State CIO Ed Toner says partnerships with local community colleges have eliminated his office’s workforce problems.
New Hampshire’s CIO says transforming government isn’t about technology, but changing the thought patterns on those who control it.
State CIO Dewand Neely said his older employees aren’t retiring yet, but he’s employing several strategies to be prepared for when they do.
Understanding the risk environment and taking an inventory is the critical starting point for state information technology upgrades, said Stephanie Dedmon.
State CIO Craig Orgeron said new legislation and policy is helping the state mature, but a recent audit shows there’s still room to improve.
State CIO Nelson Moe said his agency’s created an environment that encourages vendors to share their creative ideas with the commonwealth.
State CIO Calvin Rhodes said his office wanted data more precise than the census-block data provided by the FCC.
State CIO Eric Boyette said the cross jurisdictional exercises are one piece of an extensive cybersecurity program running throughout the state.
State CTO Richard Rogers says changing the state’s relationship with vendors will ultimately allow California agencies to achieve better outcomes.