COVID-19 was a 'pivot point' for states' digital transformation. Now what?

The health crisis was for many public agencies — and universities — a rushed experiment that will seed continued change over the coming decade.

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Digital services directors in Colorado and New Jersey say they're getting more sophisticated in how they approach software development in their states.

Angie Quirarte, California’s deputy director of digital innovation, said her team managed chaos as the information landscape shifted by the hour in 2020.

How can you prepare for the next decade of digital service? Stay in crisis mode a little longer, says Jessica Cole of U.S. Digital Response.

The state unemployment agency identified at least $647 million in phony payments paid out during the COVID-19 pandemic, but disputes auditors' higher estimate.

Mary Weeks, who's spent the last eight years in IT roles with the City of Colorado Springs, has been appointed as its new chief information officer.

State lawmakers are in the process of approving legislation that would add new security roles at the year-old Florida Digital Service agency.

Andrew Cushman, a former Microsoft cybersecurity director who joined the city government in 2019, plans to step down later this year.

Police in Utah will soon test out a device, called ShotDot, that tracks and stores the timestamp data of every bullet fired from officers' weapons.

Officials said they hope the new data warehouse will allow them to better understand — and ameliorate — the state's homelessness crisis.

Pima County, Arizona, overcame its data habits, and yours can too, said Scott Zufelt, deputy director of the county’s Office of Data Analytics.