State CIOs strive to craft unified, simple user experiences
States are designing citizen experience not defined by bureaucratic boundaries, but with ease of access and convenience in mind.
For a 'golden' user experience, digital services need GIS
NSGIC President Karen Rogers says GIS is not only essential for user experience, but it pervades nearly all data government touches.
Local IT leaders emphasize mission, service delivery
Winners of the Local IT Leader of the Year LocalSmart award say serving their communities is what drives them to serve.
LocalSmart county winners focus on transformative services
The winners of the GoldenGov: County Executive of the Year LocalSmart Awards say they emphasized efficiency in their tech leadership.
Digital services can restore trust in government, NYC official says
New York City CTO John Paul Farmer said that as public trust in government has plummeted, agencies like his can play a key role in bridging the gap.
Data-science collaboration in LA earns global smart-city award
Los Angeles was the only U.S. city to be recognized this year, honored for its work with colleges and universities promoting data-driven decision making.