North Carolina DOT director Tunya Smith on using data, AI and cloud-based tools to drive efficiency and equity – responsibly – across the state’s diverse communities.
A new report highlights constituents' challenges when enrolling in government benefit programs and proposes solutions for improving customer experience (CX) —ensuring equitable access.
The nonprofit civic tech group U.S. Digital Response announced it's expanding its efforts to assist state and local governments in recruiting and retaining skilled IT workers.
New York Gov. Kathy Hochul speaks at the campaign launch event for “We Love NYC” in Times Square on March 20, 2023 in New York City. (Alexi Rosenfeld / Getty Images)
The civic tech nonprofit Code for America is developing a free e-filing tool that's to be used first by New York, Arizona, California and Massachusetts.