Philadelphia still 15 years out from fully modernized traffic system
Despite more than a decade of work, Philadelphia says it's still at least 15 years out from fully modernizing its traffic control system.
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Modernization
Los Angeles selects software vendor for new digital permitting, licensing system
With the new software, the city's upcoming system will make the building permit and license process in Los Angeles completely digital.
Maryland hires Francesca Ioffreda as new chief innovation officer
Ioffreda will oversee the seven-person Innovation Team focused on helping state agencies develop, test, and pilot public sector programs.
California DMV partners with biometric identity company for mobile driver’s license program
The biometric tech will allow California residents to confirm their identities online through face matching and liveness detection.
State workforces in the “zero to one phase” with AI, officials say
Dozens of state governments over the past year have built inroads to responsibly incorporating artificial intelligence into their operations and digital services, including creating task forces, developing…
Maryland updates capital grants management system
Maryland's new, digital capital grants management system features automated workflows and a self-service portal.
South Dakota’s new CIO says he’ll balance short-term fixes with long-term modernization
South Dakota Chief Information Officer Madhu Gottumukkala said near-term goals like cybersecurity training will be balanced with long-term IT modernization efforts.
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Future of government benefits delivery is ‘human-centered,’ say researchers, officials
Researchers and state officials said governments are catching on to human-centered design principles, leading to better service delivery.
Idaho selects NTT Data to advise on modernizing state’s Medicaid systemÂ
NTT Data announced it was awarded a contract by the Idaho health department to advise on how to modernize its Medicaid system.
How centralized identity solutions streamline security and citizen engagement
State and local government agencies are continually seeking more cost-effective solutions to protect their sensitive data and improve the user experience of the residents they serve. One…
Massachusetts will spend $1.2B to modernize state IT systems over next five years
Massachusetts Gov. Maura Healey approved legislation clearing $1.23 billion for cybersecurity and other information technology upgrades.