New Jersey announces new transit app, other tech upgrades as part of governor’s ‘Rapid Action Plan’
New Jersey Gov. Mikie Sherrill on Tuesday announced her “Rapid Action Plan” for NJ Transit, the state’s public transportation system, which includes a new, upgraded mobile app and other improvements.
The plan, which Sherrill called a “comprehensive roadmap,” aims to improve how NJ Transit customers receive and use service information. This will manifest, according to a news release, through the development of a unified system for communicating consistent, timely service information. These upgrades are centered around the “accelerated launch” of an upgraded and redesigned NJ Transit app, along with improvements to the transit system’s accessibility, public safety and digital experience, following feedback from customers and the governor.
Beyond the upgraded app, the city also plans to upgrade NJ Transit’s other digital assets, including a travel-focused website and customer-facing digital displays and screens. The transit agency will launch NJT LiveView, GPS-powered software for tracking trains in real time. Previously, only third-party apps provided this bird’s eye tracking information. The platform will also provide service updates and alerts across station displays and mobile apps.
The transportation system’s other fleets — the buses and the light rail — will also receive technology upgrades, like expanded Wi-Fi, cleaner vehicles and upgraded stations.
The plan also includes the establishment of a “Real Time Crime Center” and upgrading facilities’ camera systems, to help improve visibility, and public safety response and coordination.
