Tags Digital Services
Creating quality digital services essential but time-consuming, say California IT leaders
State, city and county agencies are catering to convenience by putting more of their services online, but often at a humble pace.
Cloud sets the baseline for analytics, cost savings in Arizona
Arizona CIO Morgan Reed says the state's cloud-first policy has resulted in millions of dollars of savings for the state and set the baseline for better data analysis.
Local governments lack defined digital services strategy, survey says
A new infographic from the Public Technology Institute shows that local government digital strategies are predominantly 'ad-hoc' and 'not defined.'
States celebrate 7th annual Electronic Records Day
Created by the Council of State Archivists, the day highlights the onerous and critical task agencies are now faced with as the number of digital records climbs ever higher.
Despite digital ambitions, governments fail to scale initiatives, survey shows
A research firm's recent government survey reveals a mismatch between what government wants and what it's able to do.
DMV service outages in Idaho shaping up as major issue in November election
The governor says fixing the driver's license system is one of the state's highest priorities.
Five states to modernize eligibility systems in new pilot partnership
Alaska, Colorado, Louisiana, Michigan and Vermont are getting some help with their public-benefits eligibility systems.
Almost all state websites fall short somewhere, report finds
Whether it's security, accessibility, speed, or all three, a new study by the Information Technology and Innovation Foundation shows that states have more work to do to improve their online presences.
OneABQ takes on Albuquerque's 'app sprawl' problem
A new non-emergency service request app also ties together the city's many under-used mobile apps.