Digital Services

NYC debuts 'first' digital subway map of its kind

by • 5 hours ago

The technology to show users the locations and directions of trains in near real time on their mobile devices wasn't available a few years ago, said the MTA's Kevin Call.

Pandemic gave government's digital services a new 'baseline'

by • 3 weeks ago

Georgia Chief Digital Officer Nikhil Deshpande said that the pandemic has irrevocably altered expectations around the speed and sophistication of the public sector's digital offerings.

LA needs a long-term digital services strategy, says city controller

by • 3 weeks ago

A new report from Los Angeles Controller Ron Galperin urges the creation of a digital services unit and greater governance to ensure that extended disruptions caused the coronavirus don't degrade the city's service offerings.

Denver tech agency considers upgraded digital services, messaging

by • 1 month ago

The Denver City Council is ready to vote on a proposal that would mean a $1.9 million upgrade contract with OpenCities, a Microsoft-owned software maker.

New York says pandemic-tech 'SWAT teams' saved it $14M

by • 3 months ago

Gov. Andrew Cuomo said 7,300 tech-industry workers who volunteered to help the state address its pandemic-induced IT needs have completed about 40 projects.

New Jersey's innovation office shares digital service lessons from the pandemic

by • 3 months ago

The New Jersey Office of Innovation worked with the Beeck Center at Georgetown University to transform the state government into a digital-first operation.

Kansas City, Kansas, adds digital services as health crisis closes offices

by • 6 months ago

The city expanded its mobile app to keep residents connected to government services while physical offices are closed

New York State launches digital services office

by • 7 months ago

The New York State Digital Service will recruit cohorts of mid-career professionals in 18-month tours to improve government's digital services.

Kentucky launches website to help felons regain voting rights

by • 8 months ago

The new site is aimed at more than 152,000 people who had their voting rights restored through an executive order by Gov. Andy Beshear.