City Chief Innovation Officer Denise Riedl said her team wants to “make it as easy as possible for residents to interact with government, in-person and digitally.”
On the Priorities podcast, South Dakota Chief Technology Officer Pat Snow says digitizing citizen services plays a central role in his state's effort to modernize its technology.
Bryanna Pardoe, executive director of CODE PA, speaks with the press at the unveiling of CODE PA in Harrisburg, Pennsylvania, on April 25, 2023. (Commonwealth Media Services)
CODE PA Executive Director Bryanna Pardoe shared what her office has done in its first six months, from making forms that "suck less" to overcoming institutional "boulders."
Oklahoma data services leader Jessica Gateff and City of Dearborn’s Director on Innovation, Mansour Shahra detail successes with AI and cloud-based tools.