NYC debuts 'first' digital subway map of its kind
The technology to show users the locations and directions of trains in near real time on their mobile devices wasn't available a few years ago, said the MTA's Kevin Call.
Pandemic gave government's digital services a new 'baseline'
Georgia Chief Digital Officer Nikhil Deshpande said that the pandemic has irrevocably altered expectations around the speed and sophistication of the public sector's digital offerings.
LA needs a long-term digital services strategy, says city controller
A new report from Los Angeles Controller Ron Galperin urges the creation of a digital services unit and greater governance to ensure that extended disruptions caused the coronavirus don't degrade the city's service offerings.
Denver tech agency considers upgraded digital services, messaging
The Denver City Council is ready to vote on a proposal that would mean a $1.9 million upgrade contract with OpenCities, a Microsoft-owned software maker.
New York says pandemic-tech 'SWAT teams' saved it $14M
Gov. Andrew Cuomo said 7,300 tech-industry workers who volunteered to help the state address its pandemic-induced IT needs have completed about 40 projects.
New Jersey's innovation office shares digital service lessons from the pandemic
The New Jersey Office of Innovation worked with the Beeck Center at Georgetown University to transform the state government into a digital-first operation.
Kansas City, Kansas, adds digital services as health crisis closes offices
The city expanded its mobile app to keep residents connected to government services while physical offices are closed
New York State launches digital services office
The New York State Digital Service will recruit cohorts of mid-career professionals in 18-month tours to improve government's digital services.
Kentucky launches website to help felons regain voting rights
The new site is aimed at more than 152,000 people who had their voting rights restored through an executive order by Gov. Andy Beshear.