Tags Digital Services

Digital government's challenges are rarely technical

by • 3 months ago

According to the CIOs of Delaware and New Hampshire, advancing digital government is often a matter of convincing other state officials it's a good idea.

VMware exec says Silicon Valley innovation bleeds into government

by • 6 months ago

California has unique access to different innovations and talent thanks to Silicon Valley, Jim Falvey, VMWare's state and local government western region lead says.

Creating quality digital services essential but time-consuming, say California IT leaders

by • 8 months ago

State, city and county agencies are catering to convenience by putting more of their services online, but often at a humble pace.

Cloud sets the baseline for analytics, cost savings in Arizona

by • 10 months ago

Arizona CIO Morgan Reed says the state's cloud-first policy has resulted in millions of dollars of savings for the state and set the baseline for better data analysis.

Local governments lack defined digital services strategy, survey says

by • 11 months ago

A new infographic from the Public Technology Institute shows that local government digital strategies are predominantly 'ad-hoc' and 'not defined.'

States celebrate 7th annual Electronic Records Day

by • 11 months ago

Created by the Council of State Archivists, the day highlights the onerous and critical task agencies are now faced with as the number of digital records climbs ever higher.

Despite digital ambitions, governments fail to scale initiatives, survey shows

by • 1 year ago

A research firm's recent government survey reveals a mismatch between what government wants and what it's able to do.

DMV service outages in Idaho shaping up as major issue in November election

by • 1 year ago

The governor says fixing the driver's license system is one of the state's highest priorities.

Five states to modernize eligibility systems in new pilot partnership

by • 1 year ago

Alaska, Colorado, Louisiana, Michigan and Vermont are getting some help with their public-benefits eligibility systems.