Digital Services

Cities need a digital transformation jump-start

by • 2 weeks ago

A shortage of vision, leadership, skills or funding are the most common stumbling blocks in cities lacking digital services.

Former local IT official wants to 'demystify' digital services

by • 1 month ago

Rebecca Woodbury, the former digital services chief of San Rafael, California, launched her a consulting practice this year focused on helping small cities with their digital services.

Los Angeles should 'thrive' in pandemic recovery, CIO says

by • 2 months ago

Los Angeles vastly expanded its digital service offerings last year, but 2021 presents a crucial opportunity to continue that trend, city CIO Ted Ross said.

Austin, Texas, gives up on alpha website after 3 years, $3 million

by • 2 months ago

Austin, Texas, will decommission its alpha website, initially intended to be a more user-friendly version of its current website, after spending three years and more than $3 million on the project.

AWS launches GovTechStart, an accelerator for govtech startups

by • 2 months ago

The cloud services giant has launched a new business accelerator, designed to aid young companies with missions of improving government's digital services.

Sonoma County officials gain notable efficiencies with e-signature tool

by • 3 months ago

IT leaders in Sonoma County targeted key user groups to demonstrate the time-saving effectiveness of an e-signature solution to win broader adoption.

Lacking statewide vaccine plan, Florida counties turn to Eventbrite

by • 3 months ago

In places without centralized vaccine management systems, local governments are turning to ticketing websites more commonly used for concerts and happy hours.

California digital services adviser steps down

by • 4 months ago

Michael Wilkening, an adviser to Gov. Gavin Newsom and former head of the state's Health and Human Services agency, has left state government after 25 years.

Tech lobby map rates states' cybersecurity and digital efforts

by • 4 months ago

The Internet Association assigned every state a numerical score based on their cloud adoption, security efforts and digital services.