Tags Digital Services

Cloud sets the baseline for analytics, cost savings in Arizona

by • 3 weeks ago

Arizona CIO Morgan Reed says the state's cloud-first policy has resulted in millions of dollars of savings for the state and set the baseline for better data analysis.

Local governments lack defined digital services strategy, survey says

by • 2 months ago

A new infographic from the Public Technology Institute shows that local government digital strategies are predominantly 'ad-hoc' and 'not defined.'

States celebrate 7th annual Electronic Records Day

by • 2 months ago

Created by the Council of State Archivists, the day highlights the onerous and critical task agencies are now faced with as the number of digital records climbs ever higher.

Despite digital ambitions, governments fail to scale initiatives, survey shows

by • 3 months ago

A research firm's recent government survey reveals a mismatch between what government wants and what it's able to do.

DMV service outages in Idaho shaping up as major issue in November election

by • 3 months ago

The governor says fixing the driver's license system is one of the state's highest priorities.

Five states to modernize eligibility systems in new pilot partnership

by • 3 months ago

Alaska, Colorado, Louisiana, Michigan and Vermont are getting some help with their public-benefits eligibility systems.

Almost all state websites fall short somewhere, report finds

by • 3 months ago

Whether it's security, accessibility, speed, or all three, a new study by the Information Technology and Innovation Foundation shows that states have more work to do to improve their online presences.

OneABQ takes on Albuquerque's 'app sprawl' problem

by • 4 months ago

A new non-emergency service request app also ties together the city's many under-used mobile apps.

Philadelphia revamps website amid effort to digitize more city services

by • 4 months ago

A facelift to the city's website provides residents an easier user experience, but the city is still working on building a "digital city hall" as officials continue to bring analog services online.

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