E-filing, remote hearings come to Illinois Court of Claims

Illinois this week added electronic filing and remote hearings to its Court of Claims, a special court that allows citizens to seek monetary damages from the state for personal injury, property damage or unpaid public service obligations.

The new system replaces a filing process that relied on mailed documents, multiple paper copies and manual processing, all of which can slow case timelines and create barriers for residents seeking compensation from the state.

According to a press release from the office of Illinois Secretary of State Alexi Giannoulias, all Court of Claims filings must now be submitted through a new online portal managed by his office, where users can create accounts, upload documents and track their cases in real time. The office is also providing training videos and user guidance to help filers navigate the new system, according to the release.

“For too long, the state’s Court of Claims has been forced to rely on outdated, paper-driven processes that made filing a claim slower and more complicated,” Giannoulias said in the release. “This initiative will save time, reduce headaches and ensure Illinoisans can seek justice without unnecessary barriers.”

Illinois’ Court of Claims handles cases in which residents are seeking financial compensation from the state, such as injuries caused by state agencies, wrongful imprisonment and benefits for families of fallen first responders. These claims often arise during periods of hardship. By simplifying how residents interact with the court, the initiative aims to help reduce administrative delays, while making the system more accessible for people who may have difficulty traveling or navigating complex filing requirements.

The modernization effort comes after Illinois lawmakers passed a bill in May authorizing the court to conduct hearings remotely and allowing the public to file claims, submit evidence or testimony and pay fees online.

The state’s upgrade aligns with a national trend in courts of using technology to improve case management, transparency and public access. Some courts that have adopted e-filing and virtual proceedings in recent years, such as North Carolina, have reported faster processing times and lower administrative costs.