John Cecala

Cecala is currently a cloud executive focusing on public sector at Google.

Industry Leadership of the Year

As the State of Illinois evaluated options on how to respond to unprecedented demand for services in the wake of the pandemic, Google’s John Cecala quickly stepped in to offer up assistance to his home state. Not having previously worked together, he proposed rapid-deployment solutions to support the demand by utilizing Google’s AI tools. In record time, the state launched chatbots and virtual agents to assist with calls and inquiries coming into agencies that support constituent needs. Cecala’s professionalism and compassion for the needs of Illinois went above and beyond that of an industry partner.

Jake Williams

Written by Jake Williams

Jake Williams is the vice president of content and community for StateScoop and EdScoop. He's spent nearly a decade in the government IT market, covering the ins and outs of state and local government, as well as higher education. He started his journalism career in his native Pennsylvania and has also worked as a reporter for Campaigns & Elections magazine.

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