Federal prosecutors said the man used variations on a single Gmail address to bypass states' fraud-detection systems en route to collecting nearly $290,000 in phony claims.
Virginia gave NTT Data a five-year contract that will allow agencies to choose between vendors for messaging, storage, email and mobile-device management.
A new "Find Services" site, which directs users to social welfare programs, was developed in concert with Google under the state's "Tech SWAT Team" program.