Alabama launches statewide credential registry

The ubiquitous pizza chain's customer-service app has become a model for state governments seeking to improve their digital services.

Agencies that faltered online during the pandemic — such as unemployment insurance — achieved the lowest trust scores with the public.

Officials said to allocate the funding effectively, they'll need more-accurate data.

“We’re happy with how the language looks now," said Dan Henry, regulatory counsel for the National Emergency Number Association.

North Dakota CIO Shawn Riley credited Ford for his role in a cybersecurity consolidation process that's included nearly every part of the state's public sector.

State Auditor Joshua Gallion said the routine technology audit will not be like the recent ballot reviews seen in Arizona and other states.

The expectations of the public and other government agencies have grown greatly during the health crisis, Delaware CIO Jason Clarke said.

Arizona Chief Strategy Officer Doug Lange said that user identity management has been a core component of the state's broader modernization plan.

Equipping remote workforces, improving network security and expanding broadband are among the top uses of the funding so far.

U.S. State Department cloud director Brian Merrick and Splunk’s chief public sector strategy advisor Juliana Vida discuss how to address common misperceptions about cloud migrations.