Cost overruns, security concerns and a refusal to cooperate with the state comptroller were evidently hallmarks of Department of Innovation and Technology's recent history.

According to the CIOs of Delaware and New Hampshire, advancing digital government is often a matter of convincing other state officials it's a good idea.

Named the state's CIO in July 2017, Purcell oversaw an IT consolidation process and the creation of a state cybersecurity operations center.

The city's new chief technology officer, Saad Bashir, said the decision is part of a "pivot" to becoming a "Best-in-Class digital service delivery team."

Gov. Ned Lamont announced a series of proposals aimed at simplifying procurement, certifications and paperwork needed to do business with the state.

The state's new chief operating officer says the governor's office isn't suspicious, but wants to better understand where the division's money is going.

Between rural broadband investment and emerging technologies that can transform government operations, state executives are tuning in to the latest trends.

An annual audit says the Commonwealth Office of Technology must be more communicative with agencies and more vigilant about protecting sensitive information.

State CIO Ed Toner says taking inventory of the state's applications and servers is helping to trim down and, other times, bulk up.