More than 30 non-IT employees in Garland, a Dallas suburb of about 240,000, taught themselves how to design digital workflows making government more efficient.

A drop in help-desk tickets and faster turnaround times on paperwork are being attributed to strong collaboration between agencies and jurisdictions.

Technology officials are compiling technologies and forming relationships across state boundaries to build a unified defense against cyberattacks.

The Michigan city has lost half its population since 1960. A digital tool to improve collaboration is helping communities manage their abandoned properties.

Oakland, California’s digital engagement officer says resource-strapped local governments can improve interjurisdictional partnership through careful strategy.

A new institute will enhance collaboration and communication between hundreds of technology-focused city officials from around the world.

Modern content management systems are improving how agencies manage structured and unstructured data through workflows and across departments, says IT expert.

Known for his dedication to public service and a focus on getting people to cooperate across jurisdictional boundaries, the 30-year IT veteran steps down.

Ohio state CIO Ervan Rodgers says he wanted to create an atmosphere that would get people loose and willing to share new ideas.