New York CIO Maggie Miller steps down

The state technology chief oversaw a huge increase in outsourced IT staff during her tenure.

New York Chief Information Officer Maggie Miller announced Wednesday her last day with the state will be March 31.

Miller, who was appointed by Democratic Gov. Andrew Cuomo in 2014, achieved “significant progress” during her two years with the New York Office of Information Technology Services (ITS), according to a brief statement provided to StateScoop on Friday.

“We thank Maggie for the significant progress achieved during her tenure and her service to the people of New York State,” the statement said.

The office is now searching for a replacement. The sole reason supplied for Miller’s departure was that she will “pursue other opportunities.”


Miller’s time with the state was contentious. Union disputes and general confusion related to IT outsourcing and the state’s capabilities led Miller to testify repeatedly before the state legislature. New York is now contending with high levels of attrition as a quarter of its IT personnel are expected to soon retire.

To keep the state’s IT systems afloat, Miller oversaw an increase in outside contractors from 164 to 849, costing the state $245 million annually.

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