JOB DESCRIPTION: Under direction of the Chief Operating Officer, the Deputy Chief Technology Officer shall be responsible for information technology planning, coordination, budgeting, and adherence to technical architecture; in addition to management and oversight of large-scale information technology initiatives in the Health and Social Services Affinity Group. This position oversees the provision of IT services to the New Jersey Departments of Human Services, Health and Division of Children and Families.
Oversees the overall technology direction within the aforementioned departments in the delivery of services as required. Performs periodic evaluation of the overall operational effectiveness of the IT services provided to affinity group and oversees the analysis of systems within the area of interest. Manages and organizes the workflow and resources to maximize customer services and operational efficiency. Prepares analytical reports, attends meetings of all levels, and adheres to transparency and performance-based budgeting principles and requirements. Works with vendors as applicable. Focuses on critical system upgrades, enhancements, and replacement to maximize the efficiency and effectiveness of state IT processes. Current large-scale initiatives in the Health and Social Services Affinity Group include the Consolidated Assistance Support System (CASS) and Document Imaging Management Systems (DIMS), as well as an increasing number of applications to support the mobile workforce.
UNIQUE AND DISTINGUISHING TASKS/CLASSIFICATION FACTORS
Directly manages area of interest/affinity group-based IT resources in the delivery of services as assigned by the Chief Technology Officer and/or Chief Operating Officer. Performs periodic evaluation of the overall operational effectiveness of the IT services provided to the area of interest/affinity group, and oversees the analysis of systems within the area of interest. Manages and oversees the Service Level Agreement (SLA) process between OIT and the agencies represented under the affinity group. Accountable for meeting metrics and service levels agreed upon in the SLA. Manages and organizes the workflow and resources to maximize customer services and operational efficiency. Is responsible for the review and approval of Department RFP’s and IT purchases to ensure alignment of Affinity Group Agency’s efficiency and effectiveness from a Statewide technical architecture, consolidation and integration perspective.
MUST POSSESS THE FOLLOWING KNOWLEDGE, SKILLS, AND ABILTIIES TO BE CONSIDERED:
Knowledge of the tools and techniques to manage integration, scope, time, cost, quality, human resources, vendors, communication, risk, and procurement. Knowledge of management skills and demonstrated leadership capabilities. Expert knowledge of software application development concepts with proficiency in enterprise-related software, services, and technology solutions. Demonstrated experience in an industry accepted project management discipline (Six Sigma, Project Management Professional, etc.)
Strong IT, business, and management abilities necessary. Ability to lead and facilitate multiple activities and resources; strong analytical and strategy development capabilities; effective problem solving and communication skills; ability to organize and structure activities; ability to grasp strategic concepts; ability to manage employees; ability to review and interpret contracts; ability to establish and maintain effective working relationships with all levels of management and co-workers.
Experience with enterprise applications supporting functions related to social services and health is desirable.
Graduation from an accredited college or university with a Bachelor’s Degree.
Six (6) years of experience in work involving information processing feasibility studies of technology planning, project management, technical architecture, and resource allocation in a multiplatform environment. Three (3) years of the required experience shall have been in a supervisory capacity, one (1) year of which involved supervising second-line supervisors or middle managers.
Applicants who do not possess the required education may substitute four (4) years of additional nonsupervisory experience of the type indicated in the experience section.
FOR NON-U.S. CITIZENS AND/OR FOREIGN DEGREES
AUTHORIZATION TO WORK: U.S. Citizenship is not required. Selected candidate must be authorized to work in the U.S. according to Department of Homeland Security, U.S. Citizenship and Immigration Services regulations.
FOR FOREIGN DEGREES: All non-U.S. degrees and/or transcripts from a college or university outside the U.S. must already be evaluated for accreditation and attached to your resume. Failure to comply with these requirements may result in ineligibility.
Appointees will be required to possess a driver’s license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform the essential duties of the position.
OPEN TO THE FOLLOWING: In accordance with the New Jersey First Act P.L. 2011 c70, effective September 1, 2011, new public employees are required to obtain New Jersey residency within one (1) year of employment.
*PLEASE NOTE: Applicants who have previously applied will still be considered.