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Executives praised the agreement’s “unique” funding model, which uses transaction fees to subsidize the state’s costs over the next decade.

Officials said a pair of new initiatives are geared toward helping residents better understand the city’s digital services and open data.

The city controller said a new data portal containing a comprehensive picture of the city’s financial health fills a common request from constituents.

Kevin Gilbertson, a former executive at a regional cloud services firm, will be the state’s new IT chief, succeeding Tim Bottenfield, who retired last year.

The deal is by far the biggest in Tyler’s corporate history, and gives the civic tech vendor a doorway into statewide contracting.

The company is telling its local-government customers to revoke credentials used by its technicians for remote access.

The company, one of the largest vendors of IT services to local governments, reported a security incident involving unauthorized access by an “unknown third party.”

State Controller Brandon Woolf says he has plans to encourage data reporting across the state and regain trust from a disillusioned public.

State technology secretary Michael Leahy says the upgrade gives the state “one source of truth.”

Commentary: Socrata Data Academy Director Oliver Wise says improved decision-making is valuable, but not the full proposition data makes to government.