The Federal Communications Commission proposed rules requiring wireless providers to deliver 911 calls in a digital format if requested by 911 authorities.

A text-to-911 service New York City launched in June 2020 has been helped emergency officials respond to more than 100,000 unique incidents.

New York Gov. Kathy Hochul announced $55 million in grants to upgrade emergency communications systems and public safety answering points.

The 911 Emergency Services Department of Presidio County, Texas, is testing AI-enabled live audio translation for emergency calls.

As part of a statewide push, four counties in New Jersey were awarded grants to upgrade their 911 centers to the next-generation systems.

New York City CTO Matt Fraser said the city is on track to launch a 911 system that allows callers to submit photos and videos.

Pennsylvania signed Mission Critical Partners to upgrade to a 911 system that will one day handle text, photos and video.

A 911 center serving two Central Pennsylvania counties announced it's joining STARNet, the state's new interoperable radio network.

Rave Mobile Safety is now providing emergency mass notification services in California as the state upgrades to next-generation 911.

County 911 coordinator Stephen Kennedy said he spent two years synchronizing GIS data before the county could update its 911 system.