Local IT officials said that without basic internet connectivity, efforts to modernize fancy new technologies won't realize their full benefit.

States are still ironing out the policies, procedures and technologies that will allow their unemployment insurance platforms to scale for massive demand.

Overpayments, underpayments and 400,000 unread emails from citizens were among the findings of a recent audit of the Kentucky unemployment bureau.

Not big enough to hire full-time GIS staff, Radcliff, Kentucky, found the help it needed updating its dispatch systems through a contract with GeoComm.

"We’ve got to keep our eye on the other balls" even as COVID-19 upends everything, Kentucky Secretary of State Michael Adams told members of Congress.

The new site is aimed at more than 152,000 people who had their voting rights restored through an executive order by Gov. Andy Beshear.

Gov.-elect Andy Beshear selected Ruth Day, a vice president at the shipping logistics company Landstar Systems, to replace outgoing CIO Chuck Grindle.

Andy Beshear, who was elected Nov. 5, plans to reduce the controversial $375,000 salary Gov. Matt Bevin gave to his CIO, Chuck Grindle.

State officials say cybersecurity, fraud detection and other digital services are primed to benefit most from advances in artificial intelligence.