Industry Leadership of the Year
The pandemic brought significant change to how vendors interact with their customers, says Doug Harvey, VMWare’s vice president for U.S. state and local government. “We had to ask the question of what problems are we solving and having that conversation and that shift in approach with our clients and customers,” he says. For VMware, which is prioritizing multi-cloud migration, the move to flexible and remote work is going to be a big driver of change, he says. “The train has left the station. We’re never going back to 90% back in the office,” Harvey says.