The Georgia Department of Labor announced it made upgrades to its AI chatbot virtual assistance system and automated phone line.

A cyberattack against Geographic Solutions Inc. has taken several state unemployment and workforce sites offline.

The state's unemployment system, built in the 1970s, will finally be replaced in a long-delayed modernization effort, Gov. Laura Kelly said.

The state's legacy unemployment system wasn't capable of running modern fraud detection programs during much of the pandemic, a new audit found.

Equipping remote workforces, improving network security and expanding broadband are among the top uses of the funding so far.

The state ended a lawsuit against the computing giant over a never-finished unemployment upgrade that went $60 million over budget.

Officials said the company's machine learning tech helped clear 770,000 applications and screen for fraud.

State officials said malicious actors may have accessed the personal information, including bank account numbers, of people who filed for unemployment payments.

Upgrades to the Virginia unemployment agency's IT systems and call center are facing significant challenges, an auditor said.

Rhode Island has since converted to a cloud-based system, but its initial ability to respond to a massive influx of claims wasn't great, said the state's former…