Kansas to scrap disco-era unemployment mainframe for cloud system

by • 2 months ago

The state's unemployment system, built in the 1970s, will finally be replaced in a long-delayed modernization effort, Gov. Laura Kelly said.

Colorado paid $100M in fraudulent insurance claims during pandemic, audit finds

by • 6 months ago

The state's legacy unemployment system wasn't capable of running modern fraud detection programs during much of the pandemic, a new audit found.

State IT officials say they're getting 'fair share' of relief funds

by • 8 months ago

Equipping remote workforces, improving network security and expanding broadband are among the top uses of the funding so far.

Pennsylvania settles lawsuit with IBM over scuttled unemployment system

by • 9 months ago

The state ended a lawsuit against the computing giant over a never-finished unemployment upgrade that went $60 million over budget.

Google's AI helped Wisconsin clear unemployment backlog

by • 10 months ago

Officials said the company's machine learning tech helped clear 770,000 applications and screen for fraud.

Breach of Florida unemployment site affects nearly 58,000 accounts, state says

by • 10 months ago

State officials said malicious actors may have accessed the personal information, including bank account numbers, of people who filed for unemployment payments.

Virginia unemployment call centers look worse than at pandemic's peak, auditor said

by • 11 months ago

Upgrades to the Virginia unemployment agency's IT systems and call center are facing significant challenges, an auditor said.

Rhode Island gets C+ for unemployment service in early pandemic, says former official

by • 1 year ago

Rhode Island has since converted to a cloud-based system, but its initial ability to respond to a massive influx of claims wasn't great, said the state's former Labor and Training director.

States continue tinkering with their unemployment systems

by • 1 year ago

States are still ironing out the policies, procedures and technologies that will allow their unemployment insurance platforms to scale for massive demand.