State IT officials say they're getting 'fair share' of relief funds
Equipping remote workforces, improving network security and expanding broadband are among the top uses of the funding so far.
Pennsylvania settles lawsuit with IBM over scuttled unemployment system
The state ended a lawsuit against the computing giant over a never-finished unemployment upgrade that went $60 million over budget.
Google's AI helped Wisconsin clear unemployment backlog
Officials said the company's machine learning tech helped clear 770,000 applications and screen for fraud.
Breach of Florida unemployment site affects nearly 58,000 accounts, state says
State officials said malicious actors may have accessed the personal information, including bank account numbers, of people who filed for unemployment payments.
Virginia unemployment call centers look worse than at pandemic's peak, auditor said
Upgrades to the Virginia unemployment agency's IT systems and call center are facing significant challenges, an auditor said.
Rhode Island gets C+ for unemployment service in early pandemic, says former official
Rhode Island has since converted to a cloud-based system, but its initial ability to respond to a massive influx of claims wasn't great, said the state's former Labor and Training director.
States continue tinkering with their unemployment systems
States are still ironing out the policies, procedures and technologies that will allow their unemployment insurance platforms to scale for massive demand.
Unemployment fraud possibly topped $1 billion in 2020, Washington state auditor says
The state unemployment agency identified at least $647 million in phony payments paid out during the COVID-19 pandemic, but disputes auditors' higher estimate.
Wisconsin selects Google Cloud to back 'virtual career center'
Wisconsin's workforce department will develop an online platform this year to help its unemployed residents get trained and back to work.