Wisconsin's workforce department will develop an online platform this year to help its unemployed residents get trained and back to work.

New Jersey officials said a digital jobs portal stood up at the start of the pandemic enabled key industries to stay afloat while unemployment spiked.

Overpayments, underpayments and 400,000 unread emails from citizens were among the findings of a recent audit of the Kentucky unemployment bureau.

The new system will include the state's traditional unemployment benefits and pandemic relief programs in a single cloud environment, moving on from an old mainframe.

An investigation led by Code for America founder Jennifer Pahlka and state Operations Secretary Yolanda Richardson concluded Monday with recommendations to prevent the state's unemployment backlog from growing larger.

Nevada Gov. Steve Sisolak has named Alan Cunningham, the information security officer of Washoe County School District, as the state's new chief information officer.

The new team includes Code For America Founder Jennifer Pahlka, who will help streamline an outdated process that has resulted in what Gov. Gavin Newsom called an "unacceptable" claims backlog.

The state has reclaimed most of the accidental payments and is now seeking to distribute funds to residents who've been underpaid by the faulty system.

Surging demand at health and labor departments spurred adoption of chatbots in state government, according to a new NASCIO report.