State IT officials say they're getting 'fair share' of relief funds

by • 2 weeks ago

Equipping remote workforces, improving network security and expanding broadband are among the top uses of the funding so far.

Pennsylvania settles lawsuit with IBM over scuttled unemployment system

by • 1 month ago

The state ended a lawsuit against the computing giant over a never-finished unemployment upgrade that went $60 million over budget.

Google's AI helped Wisconsin clear unemployment backlog

by • 2 months ago

Officials said the company's machine learning tech helped clear 770,000 applications and screen for fraud.

Breach of Florida unemployment site affects nearly 58,000 accounts, state says

by • 2 months ago

State officials said malicious actors may have accessed the personal information, including bank account numbers, of people who filed for unemployment payments.

Virginia unemployment call centers look worse than at pandemic's peak, auditor said

by • 3 months ago

Upgrades to the Virginia unemployment agency's IT systems and call center are facing significant challenges, an auditor said.

Rhode Island gets C+ for unemployment service in early pandemic, says former official

by • 5 months ago

Rhode Island has since converted to a cloud-based system, but its initial ability to respond to a massive influx of claims wasn't great, said the state's former Labor and Training director.

States continue tinkering with their unemployment systems

by • 5 months ago

States are still ironing out the policies, procedures and technologies that will allow their unemployment insurance platforms to scale for massive demand.

Unemployment fraud possibly topped $1 billion in 2020, Washington state auditor says

by • 6 months ago

The state unemployment agency identified at least $647 million in phony payments paid out during the COVID-19 pandemic, but disputes auditors' higher estimate.

Wisconsin selects Google Cloud to back 'virtual career center'

by • 6 months ago

Wisconsin's workforce department will develop an online platform this year to help its unemployed residents get trained and back to work.