A new infographic from the Public Technology Institute shows that local government digital strategies are predominantly 'ad-hoc' and 'not defined.'

Agile experts explain how agencies adopting a distributed architecture framework can better position themselves to adapt to changes in technology.

DMV customers may have had their information entered incorrectly unwittingly by DMV employees between April and August.

Early-stage software tested by several cities promises to demystify one of government's most complicated and misunderstood topics.

Wake County is now required to do assessments in half the time, but new software is helping the revenue department not fall behind — and even improve the accuracy of its valuations.

The nation's biggest county is developing a new platform for counting ballots. Just don't go looking for the source code right away.

Executives say their solution for state prescription drug monitoring programs will save lives where today's solutions have failed.

Local governments can get grant reimbursements from the Federal Emergency Management Agency, but only with a challenging level detail in their records.

Hiring election judges is tedious and time consuming for local governments, but a shared automation process in Minnesota is expected to save clerks countless hours this year.