next generation 911 (NG911)

FCC orders wireless providers to share 'vertical location' data

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New rules rolling out over the next four years are hoped to assist first responders more easily locate callers inside buildings.

North Carolina opens next-generation 911 monitoring center

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A new facility in Raleigh is meant to enable a smooth transition away from the aging analog systems used in dozens 911 call centers across the state today.

California counties ink GIS contracts to build next-generation 911

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San Mateo and Merced counties hired a public safety-dedicated GIS company to aggregate and develop maps and databases suitable for the next generation of emergency dispatch systems.

Officials worry next-generation 911 could expose operators to gory images

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Some in emergency call centers say they're concerned with how the the introduction of photos and videos to 911 calls could affect their mental well-being.

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