Why every emergency district needs a crisis communications plan
To handle 911 outages and other crises, emergency communications officials from two states said a formal "crisis communications plan" is essential.
How consolidated IT aided states’ pandemic responses
The CIOs of Minnesota and Tennessee both said their organizational structures aided their pandemic response efforts, but budget cuts could stall progress.
Minnesota IT officials respond to weekend DDoS attacks against state systems
Officials did not say if the incident was explicitly linked to protests over the police killing of George Floyd.
Why is it so hard for DMVs to upgrade their technology?
The answer doesn't lie in the technology itself, but the decades of bureaucratic baggage that even the most innovative leaders have struggled to change.
Data errors cost Minnesota $76 million in Medicaid funding
A recent audit found data errors in Minnesota's Medicaid system cost the state $76 million in missed federal funding and may have also led the state to overpay insurance companies.
Work on Minnesota's new vehicle licensing system is (mostly) going OK
The $52 million project to replace the failure known as MNLARS appears to be progressing on-time and under budget, but auditors are already raising concerns.
Minnesota CISO Aaron Call steps down
Call, who started with the state government in 2014, is now the chief information security officer for insurance carrier WPS Health Solutions.
‘Intentionality’ key to service delivery in Minnesota, CIO says
Minnesota CIO Tarek Tomes says his secret to effective service delivery is in deliberate planning and adjustment in service of a greater mission.
Six states to develop data-driven workforce strategies
With support from the National Governors Association and Strada Education Network, states will use consumer data to design education and training programs.