Fort Bend County, Texas, takes pride in homegrown mobile app
Developing the app in-house allows the county to quickly add new features, said Chief Information Officer Robyn Doughtie.
Houston unveils digital 311 platform
The new Microsoft platform enables residents to file service requests online or by phone, opening up call center staff to work on more complex cases.
How a rapid move to remote work refined cyber in local government
Winners of the cybersecurity award in the 2020 LocalSmart Awards said the pandemic shifted the way they approach cybersecurity.
How do cities pay for new technology? Not always with money.
Creative partnerships with local startups allow some city innovation offices to fund new pilot projects when they're short on cash.
Houston offers technical training to low-income residents, students
The City of Houston and Microsoft have announced a new training program to equip residents for technical career transitions during the pandemic.
User privacy, data management key concerns as Houston pursues vehicle electrification
The city is asking companies for ideas as it solves challenges of data and infrastructure on the road to an entirely electric vehicle fleet.
Houston partners with Microsoft to improve school safety with sensors
The city's deputy CIO says projects powered by environmental sensors like one in Aldine ISD could enable Houston to become "the smartest city in the world."
Houston using Hurricane Harvey recovery to promote 'smart city' agenda
Mayor Sylvester Turner says continued rebuilding after the 2017 storm has enabled technology investments that modernize the city and make it more competitive.
Houston warns residents against using third-party bill-pay website
The city is calling Doxo.com a "suspicious website" after a resident reported a failed payment, but the company's co-founder says it's been serving Houston residents successfully since 2011.