Georgia’s latest digital government initiative aims to reduce call center demand and help residents more easily find official information.

New York mayor says terminating the ‘unusable’ bot will help close a budget gap.

Indiana Chief Information Officer Tracy Barnes said the recent interest in AI finally gives technology leaders a chance to clean their data.

New Jersey opened a voluntary training course and testing sandbox to teach state workers best practices for responsible use of generative AI.

Code for America CEO Amanda Renteria explains how a recent chatbot project informed the organization's new AI Studio.

Code for America's new AI Studio will involve in-person and virtual workshops to explore the importance of testing and scaling AI tools.

The Georgia Department of Labor announced it made upgrades to its AI chatbot virtual assistance system and automated phone line.

On the Priorities podcast, two California’s press secretaries weigh in on their fight against COVID-19 misinformation.

Technologies that can help agencies automate processes were a huge help this year, but there are still some pockets of reluctance in government, several state CIOs said.