Meet PAIGE, San Francisco's promising young IT procurement chatbot
Advanced new virtual assistants like this one are bottling and distributing government's hidden institutional knowledge.
Illinois' chatbot hackathon produces 'incredibly creative' tools for state government
The two-day event designed to enhance service delivery is part of the state technology office's growing effort to pull from the private sector for new ideas.
Atlanta evaluates AI chatbot for 311 service
City officials say the new tool would provide users information in a conversational style and make its service request platform more efficient.