• Priorities Podcast

How a chatbot project informed Code for America’s new AI Studio

On this week’s Priorities podcast, Code for America Chief Executive Officer Amanda Renteria explains how a recent chatbot project informed the creation of the organization’s new AI Studio, which involves in-person and virtual workshops to explore the importance of testing and scaling AI tools. Code for America last year released an AI-powered chatbot for GetCalFresh, a digital enrollment assistant for California’s Supplemental Nutrition Assistance Program. While the chatbot was developed to respond to simple questions and direct users to relevant resources, Renteria says the process helped to inform goals and objectives of the new AI Studio. She also discusses the main takeaways of the Code For America Summit at the end of May, such as the primacy of AI for improving government services.

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Priorities Podcast

Each Wednesday, StateScoop’s Priorities Podcast explores the latest in state and local government technology news and analysis. Listen to in-depth conversations with government and industry’s top executives, and learn about trending stories affecting state and local IT leaders ranging from modernization and digital accessibility to the latest advances in generative artificial intelligence.

Hosted by Jake Williams

Jake Williams is the vice president of content and community for StateScoop and EdScoop. He's spent nearly a decade in the government IT market, covering the ins and outs of state and local government, as well as higher education. He started his journalism career in his native Pennsylvania and has also worked as a reporter for Campaigns & Elections magazine.