U.S. can't crack top 10 in survey of 'smartest' cities
A new smart-city ranking index listed just nine U.S. cities out of 102 globally, based on residents' perceptions of infrastructure and civic services.
Cities want technology vendors that listen, not just 'sell stuff'
Officials have long complained of companies that offer products in search of a problem. New procurement strategies are cropping up as a result.
LocalSmart city winners emphasize flexibility, empathy in service
The winners of the GoldenGov: City Executive of the Year award say their passion for their work and the citizens they serve define their public sector careers.
Tested by Ubers, scooters and seas of data, city officials see opportunity
A mercurial landscape of transportation options is challenging cities in way that urban transportation officials say they can't build their way out of.
Boston unveils new identity access management portal
Boston's new access management portal will save the city time and improve security across departments, according to Gregory McCarthy, the city's CISO.
Boston's new centralized data platform is the city's starting point for predictive analytics
Initially focused on centralizing data and improving data-sharing, officials say this is the first step before tackling challenges before they appear.
Police need public's trust before adopting new technologies, officials say
Emerging technologies like drones and data analytics can help police, but they need community acceptance first, speakers at a South by Southwest panel said.
Boston hires new chief data officer, elevates CISO role
Gregory McCarthy and Stefanie Costa Leabo represent two key personnel changes following the appointment of David Elges as city CIO last November.
Boston hires D.C.'s David Elges as new chief information officer
Elges was most recently the CIO of Washington, D.C.'s Child and Family Services Agency.