Cybersecurity, digital services, AI top NASCIO’s 2024 priorities

Cybersecurity and digital government services tied for the top spot on the 2024 priorities list published Wednesday by the National Association of State Chief Information Officers.

For the 12th year running, cybersecurity and risk management took the top spot. Digital government services moves up to tie cybersecurity from the No. 2 spot in the 2023 list. And appearing on NASCIO’s list for the first time this year is artificial intelligence, machine learning and robotic process automation in the No. 3 spot.

“With the increase demand in digital government services, there is little surprise that it ties for number one on this year’s list,” Doug Robinson, NASCIO’s executive director, said in a press release. “Cybersecurity and digital government are two critical issues for state CIOs and will be for some time.”

Legacy modernization also retained its No. 4 spot on the list, with CIOs agreeing that enhancing, renovating and replacing legacy platforms and applications were top of mind.

The annual list is created via a survey of the state CIOs conducted by NASCIO. The survey asks state IT leaders to identify and prioritize the top policy and technology issues facing their state governments. The top 10 priorities inform NASCIO’s programming, publications and events for the coming year.

NASCIO’s 2024 Strategies, Policy Issues and Management Processes:

1. Cybersecurity and risk management

1. Digital government and digital services

3. Artificial Intelligence, machine learning and robotic process automation

4. Legacy modernization

5. Workforce

6. Data management, data analytics

7. Broadband, wireless connectivity

8. Identity and access management

9. Cloud services

10. CIO as a broker, new operating model