Digital playbooks offer governments pandemic relief strategies
The data management company BrightHive developed two guides to help governments improve the digital components of their COVID-19 responses.
How CIOs can elevate the case for a digital government strategy
The pandemic demonstrated why agencies should invest in modern IT, but to succeed, they must develop true strategies to meet the needs of digital citizens and workers.
Privacy concerns have states taking it slow on contact tracing apps
Some states have built contact tracing apps, but a decades-old manual process is the norm in most places as officials address widespread privacy concerns.
Pandemic sped adoption of states' digital services, exposed lapses in preparation
States' earlier work moving agencies to the cloud or building processes and relationships have paid off in spades during a pandemic that has shortened timelines and stretched organizations' capabilities.
Hundreds pledge to help state, local government solve coronavirus challenges
A consortium of technologists and business leaders have formed a coalition called the U.S. Digital Response for COVID-19 to help state and local governments solve challenges on the fly.
Coronavirus can't get New Jersey's Twitter down
The Garden State's lovably mouthy social-media account is sharing useful advice about the ongoing pandemic without losing the tone that's made it a star of digital government.
Cities are fleeing payment platform Click2Gov after data-breach resurgence
Cities using the breach-prone platform are looking for safer options to regain the public's trust and ensure continuity of digital services.
States should ‘rethink, reorganize’ digital services, says Delaware CIO
Providing citizens excellent digital services starts with consolidating technology assets behind the scenes, says Delaware CIO James Collins.
New Jersey's Twitter account is unabashedly New Jersey
Most state governments' official Twitter accounts just share press releases and service advisories. New Jersey's talks about your mom.