digital government

Arizona latest state to launch one-stop business portal

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Arizona has launched a one-stop business portal for entrepreneurs, a common first step for states seeking widespread digitization.

A three-stage approach to digitizing documents and workflows

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A new report proposes a creative approach to modernizing document-based government services, making them accessible, inclusive, user-centric and mobile-friendly.

D.C. mayor proposes $12.6M for city digital services

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Mayor Muriel Bowser's proposed budget includes $1 million for the city's first major website redesign since 2014.

Montana agencies are racing to be 100% digital

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Montana Gov. Greg Gianforte has challenged his executive agencies to offer digital options for 100% of their business processes.

Alabama to launch modern driver’s license system

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The upcoming platform, with its "enhanced services," is set to replace one the state has been using for nearly 20 years.

Des Moines, Iowa, plans $2 million licensing software upgrade

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The Iowa capital is replacing a 20-year-old system with new software that will enable residents to conduct more than 70 types of transactions online.

COVID-19 was a 'pivot point' for states' digital transformation. Now what?

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The pandemic forced a torrent of new digital government endeavors. Now states and cities need to determine if the successful ones can be made permanent.

After crashes, D.C. officials say new vaccine site will be better

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A new site with pre-registration for COVID-19 vaccines will replace one that crashed repeatedly, but questions linger over the city's digital service development.

Colorado's new Digital Service spent its first year dealing with the pandemic

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The Colorado Digital Service, launched soon after the COVID-19 pandemic unfolded, designed and procured tools critical to the state's response to the health crisis.

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