Boston publishes new standard for collecting disability data

Boston Mayor Michelle Wu released a new standard on Friday that outlines the language city departments should use when collecting data about disabilities that inform the offerings of city services or programs.

The disability data standard, which included input from the city’s Disabilities Commission and its Department of Innovation and Technology, is intended to standardize language used in the collection of disability data. According to a press release, it aims to provide a more “dignified experience” for Bostonians interacting with city services, programs and policies through the use of preferred language around disability identity and accommodations.

Previously, the city primarily collected data on disability though its Disability Survey of Boston, but officials said its scope was too limited. To inform the standard, the city’s disability commission and technology department led focus groups, literature reviews and mapping for city processes like voting and employee on-boarding.

Officials said the new standard will enable the collection of more-detailed data to ensure city programs and services are accessible by asking residents explicitly about their functional needs to access cities services or events. One guideline of the standard will be to offer multiple ways for people to participate in programs and services.

“Boston is home to over 78,000 residents with disabilities and we know historically this community has not been fully included in city services and underserved in data standardization efforts,” Wu said in the release. “These new guidelines will create a common format for all city departments to collect data on disability – improving our services and creating a more welcoming experience for residents. I’m excited to see how these critical changes better support our constituents and move us forward in our work to make Boston a home for everyone.”