SmartFile Assessment Appeals
Local IT Innovation of the Year
The Cook County Assessor’s Office successfully implemented SmartFile for Appeals — a critical component of Tyler Technologies’ iasWorld property tax system. Now, property owners can file appeals online with the Assessor’s Office through a dynamic, modern platform. Even during stay-at-home restrictions during COVID-19, the public could file an appeal and drastically reduce the need for in-person visits to offices. To date, the office has processed 92,051 appeals via SmartFile, with a completion rate of 89.97%.