SmartFile Assessment Appeals

The Cook County Assessor's Office uses SmartFIle for Appeals to allow property owners to file appeals online through a dynamic, modern platform.

Local IT Innovation of the Year

The Cook County Assessor’s Office successfully implemented SmartFile for Appeals — a critical component of Tyler Technologies’ iasWorld property tax system. Now, property owners can file appeals online with the Assessor’s Office through a dynamic, modern platform. Even during stay-at-home restrictions during COVID-19, the public could file an appeal and drastically reduce the need for in-person visits to offices. To date, the office has processed 92,051 appeals via SmartFile, with a completion rate of 89.97%.

Jake Williams

Written by Jake Williams

Jake Williams is the vice president of content and community for StateScoop and EdScoop. He's spent nearly a decade in the government IT market, covering the ins and outs of state and local government, as well as higher education. He started his journalism career in his native Pennsylvania and has also worked as a reporter for Campaigns & Elections magazine.

Latest Podcasts