A new smart-city ranking index listed just nine U.S. cities out of 102 globally, based on residents' perceptions of infrastructure and civic services.

Institutions seeking new ideas in government often fizzle out before their projects find solid footing. But their champions say that risk is the entry cost to realizing substantive change.

Recent bans of the surveillance technology are popping up around the country, but the consensus is that facial recognition will stick around.

Ten finalist cities will compete for three shares of a $200,000 cash prize for work with the public that makes a positive difference in their communities.

Linda Gerull, San Francisco's chief information officer, says technology will be an integral part of the future of government services.

Technology from Nordsense will be installed in city bins to monitor and analyze waste patterns for service optimization.

The civil-liberties group Electronic Frontier Foundation obtained the locations of cameras used across San Francisco as the city contemplates its use of surveillance technology.

A new bill would ban San Francisco's city government from using facial recognition technology while adding significant limits on procuring any surveillance technology.

State, city and county agencies are catering to convenience by putting more of their services online, but often at a humble pace.