Los Angeles County
How to adapt to changing customer expectations
The L.A. Metro built an engagement layer into their regional transit card’s backend system that opened up new service options in a dynamic environment.
Homelessness workshop fuels upcoming technology projects in LA County
The county is taking a collaborative, community-based approach to understanding its biggest pain points as it attempts to eliminate homelessness.
Incompatible file formats led Los Angeles County to drop 118,000 voters in California primary
A review of the June 5 mishap concludes it did not happen because of a "printing error," as officials said originally.
LA County contractor joins list of cloud users found to have lax security settings
Millions of telephone call logs, including some residents' home addresses and Social Security numbers, were left accessible.
LA firefighters deploy first-ever drone flight to survey Skirball fire destruction
After months of navigating red tape and placating privacy concerns from the public, the Los Angeles Fire Department has completed its first drone mission.
King County CIO Bill Kehoe heads to Los Angeles
After seven years with the Washington county, the IT leader says he's ready for a new challenge.
To retain riders and track buses, Los Angeles County adds free Wi-Fi
With ridership on a steady decline, the nation's most populous county is piloting free Wi-Fi on 150 buses spread across the county.
3 counties use Pokemon Go to attract residents to government services
County libraries, clerks and public transit are seizing on the Pokemon Go frenzy.