Pandemic advertised need for legacy IT upgrades, says Illinois CIO
Jennifer Ricker said the pandemic alerted some key state leaders to the need for legacy IT upgrades.
Digital ID means no more remembering old passwords, Illinois CIO says
Nobody wants to search for passwords — like the one used to register a boat — only used once every three years, Illinois acting CIO Jennifer Ricker said.
Illinois to spend $80.5 million replacing 1970s data center
The new facility is just one piece of a $45 billion statewide capital improvement initiative called "Rebuilding Illinois."
Expanding chatbot, virtual agent use to meet citizen needs
Illinois’ Department of Innovation and Technology acting assistant secretary on answering citizen questions with chatbots and virtual agents.
With new deputy CIO, Illinois poised to modernize IT
With state CIO Ron Guerrier's role confirmed and chief of staff Jennifer Ricker appointed the state's first deputy CIO, the team says it's ready to address Illinois' many aging systems.