Delaware tech agency names operations chief as acting CIO
Jason Clarke, chief operating officer at the Delaware Department of Technology and Information, has been named the acting replacement to James Collins, who stepped down this month.
Delaware Chief Information Officer James Collins to step down
After nearly 20 years of state government service, Delaware Chief Information Officer James Collins will step down later this month.
Remote work wasn't in Delaware's IT plan when the pandemic hit
While some employees were ready to work from home, large-scale telework efforts were not in the plans for Delaware’s tech agency. Coronavirus changed that.
State CIOs strive to craft unified, simple user experiences
States are designing citizen experience not defined by bureaucratic boundaries, but with ease of access and convenience in mind.
Delaware's new 'chief of partner services' role signals IT progress
Former director of data center and operations Justin Day fills a newly created role designed to bring uniformity to the technology agency's service offerings.
States should ‘rethink, reorganize’ digital services, says Delaware CIO
Providing citizens excellent digital services starts with consolidating technology assets behind the scenes, says Delaware CIO James Collins.
How 'Star Trek' explains the modern state CIO's cybersecurity role
Delaware CIO James Collins compared an increased focus on cybersecurity in states to an important, but sometimes unappreciated role in the sci-fi franchise.
Delaware IT agency elevates partnerships by embedding staff
State CIO James Collins said he places customer engagement officials in each partner agency to improve how they work together.
Digital government's challenges are rarely technical
According to the CIOs of Delaware and New Hampshire, advancing digital government is often a matter of convincing other state officials it's a good idea.