Tags James Collins
State CIOs strive to craft unified, simple user experiences
States are designing citizen experience not defined by bureaucratic boundaries, but with ease of access and convenience in mind.
Delaware's new 'chief of partner services' role signals IT progress
Former director of data center and operations Justin Day fills a newly created role designed to bring uniformity to the technology agency's service offerings.
States should ‘rethink, reorganize’ digital services, says Delaware CIO
Providing citizens excellent digital services starts with consolidating technology assets behind the scenes, says Delaware CIO James Collins.
How 'Star Trek' explains the modern state CIO's cybersecurity role
Delaware CIO James Collins compared an increased focus on cybersecurity in states to an important, but sometimes unappreciated role in the sci-fi franchise.
Delaware IT agency elevates partnerships by embedding staff
State CIO James Collins said he places customer engagement officials in each partner agency to improve how they work together.
Digital government's challenges are rarely technical
According to the CIOs of Delaware and New Hampshire, advancing digital government is often a matter of convincing other state officials it's a good idea.
Delaware's CIO isn't giving up on his data analytics vision
Sometimes projects run into roadblocks. Delaware CIO James Collins says the keys to advancing are diligence and persistence.
Nationwide lobbying push for contractor monitoring software alarms state CIOs
Similar bills are popping up around the country that would require state contractors to take screenshots of their computers every three minutes.
CIOs recruited for election security find a familiar challenge, NASCIO president says
Delaware CIO James Collins said state IT chiefs have the experience securing critical government systems that's now required of state election officials.