Funding authorized in 2012 is now being dispensed to 34 states and territories. But a full nationwide upgrade could require more than $12 billion.

Former Cisco executive Steve Gordon is tasked with leading IT modernization in a department that's struggled with its technology and operations in recent months.

Cost overruns, security concerns and a refusal to cooperate with the state comptroller were evidently hallmarks of Department of Innovation and Technology's recent history.

Sealing the records of 30 million old criminal cases is a big stride for criminal justice reform, and huge task for the state court system's IT team.

Legislators say they'll let two current investigations yield results before pushing ahead with yet another one.

Tech startups partnered with 22 local governments to create new digital tools, revamp frail processes and unite stakeholders.

Officials say the paper version of its plan was "hard to digest" and went unchanged for years at a time.

Agency CFOs and CIOs alike can benefit from investing in automated invoicing and payment systems. A cloud-based service would pay for itself in less than a year.

State agencies, local governments and individuals will be able to start use the modern system in two months, Chief Technology Officer David McCurdy says.