Understanding the risk environment and taking an inventory is the critical starting point for state information technology upgrades, said Stephanie Dedmon.

State CIO Mike Hussey said the distributed-ledger technology can reduce time wasted by shuttling documents to and from the bank.

The state’s chief data and privacy officer says she’s doing a lot with privacy, but keeping data private starts with educating staff on the fundamentals.

Before upgrading the state's legacy systems, says Maryland's technology secretary, he must first understand the businesses and how they overlap or differ.

The state’s chief technology officer says he’s now working to modernize the state’s systems while ensuring complexity is kept manageable. 

McCurdy said the last five years of technology in Colorado has been a story of progress and successful projects where the state had previously struggled.

Ohio state CIO Ervan Rodgers says he wanted to create an atmosphere that would get people loose and willing to share new ideas.

Maine's state CIO says state IT officials have a big responsibility to care for the public's data and keep it safe.

Funding authorized in 2012 is now being dispensed to 34 states and territories. But a full nationwide upgrade could require more than $12 billion.