NASCIO Executive Director Doug Robinson and other tech leaders told members of Congress how state and local tech can mature after COVID-19.

Financial shortfalls were not as bad as projected, but "we're going to see reduced spending models" for some time, NASCIO Executive Director Doug Robinson said.

While 2020 presented many challenges, state governments will face new ones in the coming year, two leaders from NASCIO said.

The association's annual survey of its members found that many CIOs are at the forefront of their states' responses to the historic health crisis.

Will the health crisis propel states' upgrade efforts or will the coming economic slowdown introduce years of delays to planned modernization efforts?

TransparentBusiness, which last year lobbied nearly every state to use its software to monitor IT contractors, sees an opening in the telework surge.

Through all the year brought, NASCIO's Doug Robinson and Cloudera's Henry Sowell show it was the escalating cyberattacks that captured government's attention.

On StateScoop's Priorities podcast, NASCIO's executive director says as more states consolidate IT, customer service has become more important to CIOs.

The biggest realignment in state leadership since 2010 means changes are coming for many chief information officers and the agencies they lead.