Automation holds the key to faster benefits delivery and reduced fraud
Government leaders are discovering automation is more than a technology tool, but an enterprise capability to improve citizen service delivery, lower costs, accelerate digital modernization and reduce the risk of fraud.
Three practical strategies for driving digital transformation
Automating data processes is a start, but democratizing data is the goal to realizing true transformation says Alteryx’s Andy MacIsaac.
Delaware technology bureau names new COO
Gerald Whisman, a former engineering director, said automation and eliminating one-off technology deployments are the top priorities in his new role.
How healthcare agencies can tackle fraud, waste and abuse with RPA
A new report discusses advances in automation to help public healthcare organizations tackle a backlog of claims from the pandemic, and protect from fraud and waste.
CIOs face budget pressure from pandemic in 2021
Financial shortfalls were not as bad as projected, but "we're going to see reduced spending models" for some time, NASCIO Executive Director Doug Robinson said.
Automated cyberthreat intelligence pilot reduced states' response times to minutes
States that participated in the pilot cut the time needed to block malicious domains from three days to three minutes.
Texas and New Jersey IT leaders praise benefits of RPA
State IT officials share strategies for deploying process automation tools and the gains they’re achieving using RPA to improve service delivery.
Four states join cybersecurity automation pilot
Arizona, Louisiana, Massachusetts and Texas are working with a Johns Hopkins University lab to speed up how they react to threat intelligence.
Nearly 75% of states launched chatbots to aid pandemic response
Surging demand at health and labor departments spurred adoption of chatbots in state government, according to a new NASCIO report.