How healthcare agencies can tackle fraud, waste and abuse with RPA
A new report discusses advances in automation to help public healthcare organizations tackle a backlog of claims from the pandemic, and protect from fraud and waste.
CIOs face budget pressure from pandemic in 2021
Financial shortfalls were not as bad as projected, but "we're going to see reduced spending models" for some time, NASCIO Executive Director Doug Robinson said.
Automated cyberthreat intelligence pilot reduced states' response times to minutes
States that participated in the pilot cut the time needed to block malicious domains from three days to three minutes.
Texas and New Jersey IT leaders praise benefits of RPA
State IT officials share strategies for deploying process automation tools and the gains they’re achieving using RPA to improve service delivery.
Four states join cybersecurity automation pilot
Arizona, Louisiana, Massachusetts and Texas are working with a Johns Hopkins University lab to speed up how they react to threat intelligence.
Nearly 75% of states launched chatbots to aid pandemic response
Surging demand at health and labor departments spurred adoption of chatbots in state government, according to a new NASCIO report.
Pandemic's budget shortfalls push states toward automation
As chief information officers anticipate working with smaller budgets and smaller teams, automating processes, they say, appears increasingly necessary.
'Citizen developers' help Texas city build digital services quickly and affordably
More than 30 non-IT employees in Garland, a Dallas suburb of about 240,000, taught themselves how to design digital workflows making government more efficient.
The cloud simplifies, improves automation, says Virginia’s CISO
Adding cloud services to an organization’s technology environment may add complexity, but it also simplifies some tasks, says Virginia CISO Mike Watson.