Nevada Chief Information Officer Timothy Galluzi said the state has recently started using AI to prescreen unemployment claims, burning through its backlog.

Tyler Technologies was selected for a contract by the Arkansas Department of Labor and Licensing to assist in managing inspections.

Artificial intelligence has been used in cybersecurity for years, but agencies are increasingly using generative AI for an added layer of protection.

In one instance, the new AI-powered document processing system assisted a Los Angeles public defender in helping his client avoid arrest.

On the Priorities podcast, North Carolina CIO James Weaver says he's shifting his digital services strategy to be focused on the individual.

On the Priorities podcast, Tennessee CIO Stephanie Dedmon says automation is freeing up employee brainpower for more-complex tasks.

Tennessee will save more than 100,000 annual hours of work thanks to robotic process automation, a state official said.

New Jersey employers using software to inform hiring decisions could face new rules to prevent unlawful discrimination.