Arkansas labor department to use Tyler Technologies for state inspections
Tyler Technologies was selected for a contract by the Arkansas Department of Labor and Licensing to assist in managing inspections.
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Automation
Generative AI gives government cyber operations a boost
Artificial intelligence has been used in cybersecurity for years, but agencies are increasingly using generative AI for an added layer of protection.
How automation and AI are streamlining traditional government IT modernization
A new report highlights how automation and process mining tools give agencies, including USDA, IRS and the U.S. Navy, new abilities to modernize operations.
L.A. County’s public defender uses AI to improve client management
In one instance, the new AI-powered document processing system assisted a Los Angeles public defender in helping his client avoid arrest.
How North Carolina is rethinking digital services
On the Priorities podcast, North Carolina CIO James Weaver says he's shifting his digital services strategy to be focused on the individual.
State CIO says automation can make jobs ‘more interesting’
On the Priorities podcast, Tennessee CIO Stephanie Dedmon says automation is freeing up employee brainpower for more-complex tasks.
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RPA saving Tennessee 100,000 hours of annual work, official says
Tennessee will save more than 100,000 annual hours of work thanks to robotic process automation, a state official said.
When automation out-delivers IT modernization
Government leaders report automation has fast-tracked large-scale service improvements faster and at lower costs than big-ticket IT modernization projects.
New Jersey lawmakers mull restrictions on AI in hiring software
New Jersey employers using software to inform hiring decisions could face new rules to prevent unlawful discrimination.
Indiana tackles workforce woes with training program
On the Priorities Podcast, Indiana’s Jon Rogers says a workforce program is getting residents trained and working in the state IT shop.