New LA County platforms help enforce firearm relinquishment orders
A new platform replaces a manual, multistep process that slowed cross-agency communication and response, officials said.
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Automation
NYC launches pilot for automated 911 alert system across city’s public schools
Mayor Eric Adams' office claims a new system makes the New York City schools in first the United States to have direct 911 integration.
Nevada is using AI to prescreen unemployment claims
Nevada Chief Information Officer Timothy Galluzi said the state has recently started using AI to prescreen unemployment claims, burning through its backlog.
Arkansas labor department to use Tyler Technologies for state inspections
Tyler Technologies was selected for a contract by the Arkansas Department of Labor and Licensing to assist in managing inspections.
Generative AI gives government cyber operations a boost
Artificial intelligence has been used in cybersecurity for years, but agencies are increasingly using generative AI for an added layer of protection.
How automation and AI are streamlining traditional government IT modernization
A new report highlights how automation and process mining tools give agencies, including USDA, IRS and the U.S. Navy, new abilities to modernize operations.
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L.A. County’s public defender uses AI to improve client management
In one instance, the new AI-powered document processing system assisted a Los Angeles public defender in helping his client avoid arrest.
How North Carolina is rethinking digital services
On the Priorities podcast, North Carolina CIO James Weaver says he's shifting his digital services strategy to be focused on the individual.
State CIO says automation can make jobs ‘more interesting’
On the Priorities podcast, Tennessee CIO Stephanie Dedmon says automation is freeing up employee brainpower for more-complex tasks.
RPA saving Tennessee 100,000 hours of annual work, official says
Tennessee will save more than 100,000 annual hours of work thanks to robotic process automation, a state official said.