Industry Leadership of the Year
Tom Yeatts uses his expertise as former chief information officer of Howard County, Maryland, to provide strategic guidance for ServiceNow’s most innovative state, local, and higher education customers. Yeatts works with customers from Maryland, New York, North Carolina and Ohio and the East Coast to help solve their most pressing business priorities. Yeatts helps clients improve employee experience through “service-desk-as-a-service” initiatives, enhance citizen services by implementing digital government programs and centralize IT by evaluating new CIO brokerage models. The SLED division is one of the fastest growing verticals within ServiceNow, while the company itself is one of the fastest-growing billion-dollar software companies in the world.