Tom Yeatts

Yeatts is the chief technology officer and chief strategist for the SLED vertical at ServiceNow.

Industry Leadership of the Year

Tom Yeatts uses his expertise as former chief information officer of Howard County, Maryland, to provide strategic guidance for ServiceNow’s most innovative state, local, and higher education customers. Yeatts works with customers from Maryland, New York, North Carolina and Ohio and the East Coast to help solve their most pressing business priorities. Yeatts helps clients improve employee experience through “service-desk-as-a-service” initiatives, enhance citizen services by implementing digital government programs and centralize IT by evaluating new CIO brokerage models. The SLED division is one of the fastest growing verticals within ServiceNow, while the company itself is one of the fastest-growing billion-dollar software companies in the world.

Jake Williams

Written by Jake Williams

Jake Williams is the vice president of content and community for StateScoop and EdScoop. He's spent nearly a decade in the government IT market, covering the ins and outs of state and local government, as well as higher education. He started his journalism career in his native Pennsylvania and has also worked as a reporter for Campaigns & Elections magazine.

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