“State government has been doing things that, frankly, it’s never even thought possible before. I was a private-sector guy my entire life, and all I ever heard…

“The big takeaway was you can take all of your plans and intentions and goals at the beginning of the year and toss them out the window…

“I think the biggest takeaway is the critical role that GIS has been able to provide, the context of place and time, around how essential it’s been…

“I think one of the biggest takeaways is moving beyond binary thinking related to the use of technology and teaching and learning. And yeah, we’ve been a…

“I think more so now than ever before, the general public as well as public safety colleagues look at 911 on par with public safety services in…

The Traffic Data-Sharing Partnership empowered the city of Virginia Beach to crowdsource, analyze and share high-quality information from and for citizens.

The Cook County Assessor's Office uses SmartFIle for Appeals to allow property owners to file appeals online through a dynamic, modern platform.

A smart city strategy in Doral, Florida, reinvented the citizen experience and local business landscape in the city.

The Maricopa County Clerk's Office adopted IBM's Watson AI to create a virtual assistant to reimagine the customer experience.

The Massachusetts Bay Transportation Authority rolled out a new program to keep bus riders informed about crowding on public transportation during COVID-19.