Heidi Norman

Norman is the acting director of the Pittsburgh Department of Innovation and Performance.

GoldenGov: City Executive of the Year

Heidi Norman is Acting Director of the Department of Innovation and Performance and CIO for the city of Pittsburgh. Norman was appointed to her current role in 2020 and oversees information technology, innovation, performance, and communications for the city of Pittsburgh.

Jake Williams

Written by Jake Williams

Jake Williams is the vice president of content and community for StateScoop and EdScoop. He's spent nearly a decade in the government IT market, covering the ins and outs of state and local government, as well as higher education. He started his journalism career in his native Pennsylvania and has also worked as a reporter for Campaigns & Elections magazine.

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