Kentucky eyes AI to slash thousands of service desk requests
As Chuck Grindle enters his second year as Kentucky's CIO, he's setting a baseline for AI, procurement reform and more work with data.
Big changes in store for state CIOs after 2018 elections
With 36 states electing governors, there could be major upheaval ahead for chief information officers and the strategic plans they oversee.
State and local tech partnerships take finesse, but pay dividends
It's all about finding the right opportunity or "lever," two state IT officials told a conference audience.
Emergency shelters and housing map returns after Hurricane Michael
Engineers from government software firm Tyler Technologies first developed the map for relief workers after Hurricane Harvey in 2017.
Seattle invites public to comment on its surveillance technologies
'Internet of things' poised for greatest impact, local IT leaders say
IoT, artificial intelligence, blockchain and autonomous systems top the list of most impactful emerging technologies for local government, according to a new infographic from the Public Technology Institute.
California governor signs 'internet of things' cybersecurity bill
The law sets a cybersecurity standard for Silicon Valley's IoT manufacturers starting in 2020.
Blockchain-enabled voting has started in West Virginia
The state's overseas voters started casting ballots using a mobile app that runs on the decentralized ledger last Friday.
California readies new security requirements for 'internet of things' devices
A bill raising security standards for all internet-connected devices sold in the state is awaiting Gov. Jerry Brown's signature, but some experts say it still has flimsy language.
Connecticut's utility companies are getting better at repelling cyberattacks, state says
An annual cybersecurity review gave four power and water providers good marks in training their employees, but recommended they take more caution with internet-connected devices.