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Automation holds the key to faster benefits delivery and reduced fraud
Government leaders are discovering automation is more than a technology tool, but an enterprise capability to improve citizen service delivery, lower costs, accelerate digital modernization and reduce the risk of fraud.
How Zoom enables agencies to reimagine government services
Government, court and community officials are seeing how video communications became a catalyst for rethinking citizen engagement.
Seven ways to modernize a cyber defense program
A new industry guide highlights key capabilities that state agencies can implement to strengthen their cyber defense strategy.
How post-pandemic IT priorities are shifting
A new survey of local government and higher education IT leaders reveals how IT investment strategies are moving in new directions coming out of the pandemic.
Four keys to success for modern IT operations
How state and local agencies can reduce IT costs and increase efficiency by retiring legacy tools.
Enhancing the security posture for state and local government
With ransomware attacks on the rise, state and local leaders need to look at modern identity and access management tools to mitigate identity-based security risks.
How State of Washington is modernizing for a cloud-native world
When the Washington State’s Health Benefits Exchange earmarked their API management tool as legacy, its leaders turned to an open source, cloud-based tool to modernize.
Modernizing single sign-on for digital citizen services
How state and local government agencies can shorten development time and ensure the security of citizen-facing services.
Strategies to create user-centric digital services
Cisco’s Marc Moffett explores new ways of looking at digital service integration that offer modern and secure interactions for employees and citizens.
How agencies can mitigate cyber risks from unmanaged devices
Though agencies loosened “bring-your-own-device” policies last year, they can still stay ahead of cyberthreats by integrating dynamic access policies.