Agencies push to a new normal with the power of artificial intelligence

Ransomware attacks against state, local, tribal and territorial government entities are on the rise, requiring comprehensive cyberdefense programs that won’t break the bank.

How the Illinois Department of Unemployment overcame overwhelming information requests quickly with intelligent agents.

Scalable AI and chatbot technologies become essential to meeting unprecedented surge in demand for government services.

The New Jersey Courts were prepared to pivot quickly when the coronavirus hit, thanks to efforts to build a comprehensive cybersecurity framework.

By establishing an identity proofing and verification strategy, public sector agencies can more proactively deliver services to citizens in need.

The push and pull of interactive data on government websites, combined with predictive analytics, can help agencies improve the user experience.

The pandemic demonstrated why agencies should invest in modern IT, but to succeed, they must develop true strategies to meet the needs of digital citizens and workers.

A collection of stories illustrates ways to reimagine a new approach to modernization - with an emphasis on speed, security and scale to respond to crisis and achieve the mission.

As state and local leaders adjust to employees’ working from home, now is a good time to think creatively on how to confront connectivity challenges.

A new global study by Mandiant finds that enterprise security tools are failing to generate proper alerts. Why CIOs and CISOs should be concerned.