How Tennessee embraced diversity in IT
CIO Stephanie Dedmon said a diversity and inclusion council created in the wake of the George Floyd protests is creating a "sense of greater belonging" in her agency.
AWS executive predicts shift toward workforce development
Kim Majerus, the head of Amazon Web Services' SLED practice, said several states are building job retraining programs to develop skills needed during the pandemic.
How Zoom enables agencies to reimagine government services
Government, court and community officials are seeing how video communications became a catalyst for rethinking citizen engagement.
Florida's IT agency struggling to hold key employees
Half of the state's cybersecurity board is vacant and key leaders — including the CISO and chief data officer — stepped down in recent months.
How post-pandemic IT priorities are shifting
A new survey of local government and higher education IT leaders reveals how IT investment strategies are moving in new directions coming out of the pandemic.
How the pandemic changed state IT, according to chief technology officers
Survey data from the National Association of State Technology Directors shows that very few believe their operations will go unaffected by the health crisis.
Strategies to create user-centric digital services
Cisco’s Marc Moffett explores new ways of looking at digital service integration that offer modern and secure interactions for employees and citizens.
How agencies can mitigate cyber risks from unmanaged devices
Though agencies loosened “bring-your-own-device” policies last year, they can still stay ahead of cyberthreats by integrating dynamic access policies.
The future of work for state and local governments
Cisco’s Marc Moffett discusses how state and local agencies can offer flexibility to their workforce, and address challenges around security and connectivity.