How the pandemic got Massachusetts texting

by • 3 months ago

When COVID-19 closed government offices, the state's Department of Transitional Assistance started texting people who rely on its benefits.

Text reminders are getting more people to show up to court in NYC

by • 5 years ago

After a pilot testing which messages work best, the city reports it has cut failure-to-appear rates by 26 percent.

New York confronts hate crimes with text reporting and ,000 bounties

by • 5 years ago

A wave of antisemitism and hate crimes prompts New York to launch a 5 million initiative and text line to protect residents.

Maryland school district uses texting service to cut down on bullying

by • 7 years ago

The texting service, called Text 2 Stop It!, has partnered with a government IT solutions provider to make its services available to the public sector.