Portland, Ore., shares new tax system with its neighbors
After launching a new tax platform, Portland officials said they immediately heard from neighboring agencies who wanted to use it, too.
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How CIOs can elevate the case for a digital government strategy
The pandemic demonstrated why agencies should invest in modern IT, but to succeed, they must develop true strategies to meet the needs of digital citizens and workers.
Oakland County, Mich., CIO Phil Bertolini retires
Known for his dedication to public service and a focus on getting people to cooperate across jurisdictional boundaries, the 30-year IT veteran steps down.
Los Angeles ditches mainframe for California’s data center
The city has signed a three-year $10.5 million deal that officials say will free it from legacy infrastructure that is weighing down progress.
Sense of duty drives Washington state’s new CIO
"We can't lose sight" of what this job is about, says incoming CIO James Weaver.
Philadelphia revamps website amid effort to digitize more city services
A facelift to the city's website provides residents an easier user experience, but the city is still working on building a "digital city hall" as officials continue…
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‘Connected Government Cloud’ bridges disparate data in Utah DOT
State transportation officials told StateScoop the days of asking questions are over, and the data needed for definite and immediate answers is now at the ready.
How Louisiana saved $70 million with IT consolidation efforts
By centralizing its IT services, the state of Louisiana not only saved tax-payer dollars, but also improved how citizens and government workers use its system.
Data privacy audit in Seattle reveals a city getting most things right
The Future Privacy Forum gives the city high marks for privacy leadership, program management and data quality.
Michigan strives for service simplicity with MiPage
The state's evolving quest to build a single integrated app for all state services is both ambitious and emblematic of government's drive to match the private sector.