Tags Shared Services
Sense of duty drives Washington state's new CIO
"We can't lose sight" of what this job is about, says incoming CIO James Weaver.
Philadelphia revamps website amid effort to digitize more city services
A facelift to the city's website provides residents an easier user experience, but the city is still working on building a "digital city hall" as officials continue to bring analog services online.
'Connected Government Cloud' bridges disparate data in Utah DOT
State transportation officials told StateScoop the days of asking questions are over, and the data needed for definite and immediate answers is now at the ready.
How Louisiana saved $70 million with IT consolidation efforts
By centralizing its IT services, the state of Louisiana not only saved tax-payer dollars, but also improved how citizens and government workers use its system.
Data privacy audit in Seattle reveals a city getting most things right
The Future Privacy Forum gives the city high marks for privacy leadership, program management and data quality.
Michigan strives for service simplicity with MiPage
The state's evolving quest to build a single integrated app for all state services is both ambitious and emblematic of government's drive to match the private sector.
Orlando begins quest to digitize every city service
Responding to a call from its mayor, the city is deploying a new innovation team and launching an experimental new website to bring its citizen services into the modern era.
With open source pivot, government is poised to innovate business practices
By embracing the technology and approach, state and local government agencies can find the right path to innovation.
For underserved communities, health care platform launches in Brooklyn
New York Gov. Andrew Cuomo says the new technology will "ensure a brighter future" for the borough.