The pandemic demonstrated why agencies should invest in modern IT, but to succeed, they must develop true strategies to meet the needs of digital citizens and workers.
Known for his dedication to public service and a focus on getting people to cooperate across jurisdictional boundaries, the 30-year IT veteran steps down.
A facelift to the city's website provides residents an easier user experience, but the city is still working on building a "digital city hall" as officials continue…
State transportation officials told StateScoop the days of asking questions are over, and the data needed for definite and immediate answers is now at the ready.
By centralizing its IT services, the state of Louisiana not only saved tax-payer dollars, but also improved how citizens and government workers use its system.
The state's evolving quest to build a single integrated app for all state services is both ambitious and emblematic of government's drive to match the private sector.