Shared services, AI cost key concerns for New York’s CIO
New York State Chief Information Officer Dru Rai says that after one year in his role, he has several top concerns, including improving shared services.
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Shared Services
States share services as DHS cyber grants roll out
As federal cybersecurity grants arrive, most states are opting to share services and capabilities with local governments, rather than issue sub-grants.
Portland, Ore., shares new tax system with its neighbors
After launching a new tax platform, Portland officials said they immediately heard from neighboring agencies who wanted to use it, too.
How CIOs can elevate the case for a digital government strategy
The pandemic demonstrated why agencies should invest in modern IT, but to succeed, they must develop true strategies to meet the needs of digital citizens and workers.
Arkansas and Oklahoma are sharing data centers for improved disaster recovery
The two states have entered a unique resource-sharing partnership that their CIOs say is providing immense value.
Oakland County, Mich., CIO Phil Bertolini retires
Known for his dedication to public service and a focus on getting people to cooperate across jurisdictional boundaries, the 30-year IT veteran steps down.
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Los Angeles ditches mainframe for California’s data center
The city has signed a three-year $10.5 million deal that officials say will free it from legacy infrastructure that is weighing down progress.
Employee engagement, cost benefit key to shared services discussions
On the latest Priorities episode, Vermont's John Quinn explains how close collaboration has improved buy-in and impact for the state's shared services.
Sense of duty drives Washington state’s new CIO
"We can't lose sight" of what this job is about, says incoming CIO James Weaver.
Philadelphia revamps website amid effort to digitize more city services
A facelift to the city's website provides residents an easier user experience, but the city is still working on building a "digital city hall" as officials continue…